Shipping & Payment Policy
* Order will be handled and delivered Monday-Friday, 9am-5pm (exclude weekend & public holidays). Order placed after 12pm will be considered next business day order.
*Note: As for now, shipping is only available for orders within Malaysia. We are currently implementing plans to expand our options to overseas shipping. In the meantime, do check out our Facebook page for more updates!
*For customers in Malaysia, depend for the product weight, shipping fees will be charged as usual.
Customer will receive a tracking number through email once we have received payment and processed the order. Please allow up to 5 working days for your transaction to be processed. Please note that we are only able to ship to residential or commercial address and are unable to ship to PO Boxes address for the sake of customers' safety. We are not able to accommodate for custom delivery requests, including scheduling delivery dates, calling in advance or leaving the package in specific locations. The customers will have to communicate directly with the shipping provider for custom delivery requests.
*Please verify that your shipping address is correct before placing your orders. We are not responsible for orders that are delivered to the wrong address. Any requests to change shipping address must be emailed IMMEDIATELY, on the day the order is placed, to [email protected]
We accept debit card and credit card as payment. We also accept (pace ) that splits your bill into three equal payments over three months. The transactions will be processed via senangPay, which is a highly secure and encrypted payment gateway. Alternatively, you can also make payment via bank transfer directly to us.